About Dr. Morley

Dr. Colleen M. Morley is the Director of Inpatient Care Coordination for Cook County Health System in Chicago, IL, bringing over 20 years of comprehensive nursing experience to healthcare leadership. She has held pivotal leadership positions in acute care as Director of Case Management, overseeing Utilization Review, Case Management, and Social Services at several Chicago area hospitals.

Her expertise extends to managed care organizations where she served as Director of Case Management and Manager of Health Services. Dr. Morley's major focus has been piloting quality improvement initiatives focused on readmission reduction, improving care coordination through better communication, and population health management for acute care, managed care, and community care settings.

Known as "the advocate for the advocates," Dr. Morley recognized the significant gap in structured training programs for acute care case management and authored her comprehensive guide to bridge this critical need in healthcare education.

Professional Experience

Director of Inpatient Care Coordination
Cook County Health System
Present
Leading care coordination initiatives for one of the largest public health systems in the United States, focusing on patient flow, discharge planning, and interdisciplinary care management.
Director of Case Management
Multiple Chicago Area Hospitals
Previous Roles
Oversaw Utilization Review, Case Management, and Social Services departments. Implemented quality improvement initiatives focused on readmission reduction and care coordination.
Director of Case Management & Manager of Health Services
Managed Care Organizations
Previous Roles
Led case management operations in managed care settings, focusing on population health management and care coordination across multiple care settings.
Clinical Nursing Specialist
Various Healthcare Settings
20+ Years Experience
Clinical specialties include Medical/Surgical Nursing, Oncology Nursing, and Pediatric Nursing with extensive hands-on patient care experience.

Published Book

A Practical Guide to Acute Care Case Management: The Day to Day "How To Be An Acute Care Case Manager" Resource
A Practical Guide to Acute Care Case Management
2022 • Essential Healthcare Resource

Book Purpose: Created to bridge the gap often encountered in case management—the lack of structured and readily available training programs. This comprehensive resource serves as education for new acute care case managers, provides information for healthcare professionals interested in entering the field, and acts as a day-to-day reference for active acute care professionals.

Professional Leadership & Service

President (2019-2021)
CMSA Chicago
Led the Chicago chapter of the Case Management Society of America, advancing professional development and education initiatives.
Director
CMSA National Board
Served on the national board of directors, influencing policy and professional standards for case management nationwide.
Secretary/PAC Treasurer/Trustee/Legislative Chair
ANA-Illinois
Multiple leadership roles within the American Nurses Association Illinois chapter, advocating for nursing profession advancement.
Advisory Board Member
Case Management Monthly & NAHRI Leadership Council
Providing expert guidance on case management best practices and revenue improvement initiatives.