The Ethical Case Manager:

Tools and Tactics

By: Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM

Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP
The Ethical Case Manager

The Ethical Case Manager: Tools and Tactics

By: Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM

Case managers strive to be ethical. They can recite the industry’s ethical principles of autonomy, beneficence, fidelity, justice, and non-maleficence. Yet, the everyday application of these tenets is increasingly complex and challenging. Too often case managers get caught in the ethical crosshairs. Enter Dr. Ellen Fink-Samnick, Case Management’s foremost Ethical Compass.

The Ethical Case Manager: Tools & Tactics: provides a practical approach to addressing the healthcare industry’s most compelling ethical dilemmas to date. Didactic knowledge, innovative templates, original models, and resources are interwoven with real-life case scenarios and contemplation questions. This style allows case managers clear opportunities to directly apply the learning to their work setting, whether as students, novice or more seasoned case managers, as well as those in leadership roles. 

Four book sections set your ethical foundation.


  *Forward: Dr. Colleen Morley, President, CMSA National Board of Directors (2021-2023)

Section 1: Essentials of Ethics

  *Chapter 1: Terms and Definitions
  *Chapter 2: Established Resources of Guidance
  *Chapter 3: The Value Proposition for Ethical Case Management

Section 2: Realities of Practice

  *Chapter 4: Population-based Practice
  *Chapter 5: Diversity, Equity, Inclusion, Justice
  *Chapter 6: Workplace Bullying
  *Chapter 7: Health Information Technology
  *Chapter 8: Interstate Practice

Section 3: Activation of Ethical Decision-Making

  *Chapter 9: Enduring Models
  *Chapter 10: Case Scenarios and Direct Application

About the Author

Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP

Dr. Ellen Fink-Samnick DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM is an award-winning industry subject matter expert on ethics, competency-based case management, integrated care, interprofessional teams, quality management, trauma-informed leadership, and wholistic health equity. Her 40-year career has been devoted to empowering case management knowledge acquisition as a practitioner and organizational leader, then consultant, content developer, educator, and professional speaker.

Dr. Fink-Samnick is known for her fierce professional voice. She is the author of 5 books, plus countless chapters, articles, and knowledge products.  Her academic appointments include roles with Cummings Graduate Institute of Behavioral Health Studies, George Mason University’s College of Public Health, and the University of Buffalo School of Social Work. She is a clinical supervision trainer and instructor for the National Association of Social Workers of Virginia and Metro DC, lead for Rise Association’s Social Determinants of Health Community, moderator of Ellen’s Ethical LensTM on LinkedIn, and author of the blog, Ellen’s Interprofessional Insights. Dr. Fink-Samnick also serves as a consultant for the Case Management Institute and as a moderator of the Case Managers Community. 

Dr. Fink-Samnick has served in leadership, committee, and consultant roles for the American Board of Doctors of Behavioral Health, the Case Management Society of America, the Commission for Case Manager Certification, the Gravity Project, National Association of Social Workers, and National Coalition for Social Work and Health. She is also a member of the editorial board for the Professional Case Management Journal.

EFS Supervision Strategies